What our customers are saying about us
Kelly Miller
★★★★★
We had been interested in getting gas logs for our fireplace and weren't sure where to look. We happened upon Fireplace Doctor and were very impressed with their low prices and wide selection over other companies that we had researched. We decided to go with their company and I have to say wow, it's been a long time since I've experienced customer service this great from a business who was eager to cater to our needs. They were on time for our appointment and were very helpful in answering any questions that we had. They paid close attention to detail and we could tell they really cared about the quality of their work. We love love love our new gas logs and are very pleased with this companies service. I also referred them to my grandmother who was in need of repairs for her fireplace. Again they were on time and provided great customer service to my grandmother at a great price. We will definitely be using Fireplace Doctor for our future fireplace needs and would recommend it to our family, friends and anyone looking for a new or looking to improve their existing fireplace.
Muffin Tek
★★★★★
We moved into our townhouse 8 months ago. We had to call the gas company 2 times because we kept smelling gas when we turned on our fireplace. We had one place come and clean the fireplace. He said he fixed it. We turned it on, and we smelled gas again!! We called Fireplace Doctor and Mike came right out! He knew right away where to look! He found the leek in the basement, in a closet, behind the drywall!!!! There were 2 leeks! The work Mike did was so fantastic! He really knows what he is doing. His prices are so cheep! He is a blessing. I would recommend Mike to EVERYONE!!!! He saved our lives! I give him 10 stars!!!!
Glen Saber
★★★★★
Mike professionalism and honesty is outstanding. Mike gave me an over the phone quote for my gas fire which wasn't starting. Mike arrived at the appointment time and discovered the problem within a few minutes of inspecting the fire. The price turned out to be much cheaper than quoted because no replacement parts where required. Without a doubt i would highly recommend Mike.
Jim Waszak
★★★★★
Terrific. Showed up early! How often do service people do that? Repaired our damper. The kind of job most people don't want to do. Kept everything very clean. Explained everything. Kept everything clean. Highly recommend.
David Adams
★★★★★
I was having problems with my gas fireplace shutting off randomly. As you can imagine, it was incredibly frustrating. I had a previous company come out 3 times over a two year period that could not diagnose the problem. Mike came out and not only immediately diagnosed the problem, he explained in layman's terms what the problem was, what it would cost (which was more than fair), and what needed to be done. Mike is nothing but professional, courteous, and truly an expert at what he does. Fireplace Doctor is the goods.
Jerald Bardney
★★★★★
Mike from the Fireplace Doctor is absolutely awesome. He has come and fixed my fireplace on 2 separate occasions (a bad coupler and a bad switch). Mike was on time, very professional and taught me a few things about fireplaces. Did I mention he was reasonably priced and gave world class customer service?!!!!!!!!!!!!!!!!!!!!! I would not call another competitor if my life depended on it. Thanks Fireplace Doctor (Mike)
Mitchell Davisson
★★★★★
Was looking into a fireplace company to help me solve a mouse problem we had under our fireplace and was suggested to look into them. After a quick search I found a ton of bad reviews on yelp and ripoff reports about "the fireplace doctor" upon further research found out that they are two different companies entirely, one being local, the other a national company that apparently has been on the news for ripping people off. I'm glad I looked into it further, they gave me the best price, and the most thorough and well thought out solution to my problem. He was able to come same week to do work, showed up on time, and explained to me everything he was doing and why. He was friendly and seemed more than competent and thorough to give me confidence in his work. Would definitely recommend
Michele G
★★★★★
Mike is OUTSTANDING. Throughout the years I've had several people work on my fireplace but none were able to identify the problem. Mike identified and fixed the problem within minutes. He is extremely professional, knowledgeable, and friendly. HIGHLY RECOMMENDED!!!!!!!